UPDATE: The report has been finished and sent. Thank you to all who helped with their information, and I do hope that this report will help the staff get back on track to making this the best site for the Sims out there!

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I get lots of questions on the site from people about various site issues. Some I can answer, some I cannot. So I have decided that to help our WONDERFUL TSR get back to being the bestest site on the web, I am going to compile a complete list of bugs, issues, errors, etc., so that the techies can see at a glance what needs to be worked on instead of trying to wade through multiple PMs, threads, and whatnot. TSR has ok'd this plan, and has agreed to allow me to gather information to help them. YAY!

Here's where I need YOUR help! If you are having a problem with the site, no matter WHAT it is...downloading, uploading, dashboard, opening links, wizard, storytelling, whatever, I would LOVE it if you could please PRIVATE MESSAGE me with your issue. (The link to do this is right underneath my Page View counter!) I don't care if you're a subscriber or not. ALL of us make TSR what it is...so don't be scared to pipe up! I just build houses, so you don't have to worry that I'm going to make an effigy of you to shoot darts at in my game if you do. LOL!

There's a catch, though! I need you to be as thorough as possible when you do this so be sure you include as much of the following as you can:
1 - A clear description of the issue you have. I already know you're frustrated, so please just stick to the issue. ;)
2 - If a code pops up when you try to open something, or a link appears, please be sure you copy that and include it.
3 - Include your browser info. (IE, Firefox, etc.)
4 - If you know it, include the name of the Antivirus software you are using. (Avast, Kipernski, etc.)
5 - If you know it, please include the pop-up blocker you are using.

I know that with YOUR help, and with a thorough list of "to dos" for the hardworking staff here, we can get TSR back to where it needs to be! Sometimes people are too close to a problem, or don't realize how important something is to someone else. That's where this list will do the most good!

I sure hope you'll help me help you and the site. I really do love TSR. I love the people here, and I love the FEELING here. Let's get 'er back where she needs to be...together! :D

Love and hugs -
Illiana

SPECIAL NOTE: If your problem includes NOT being able to send a private message, go ahead and post your problem/s here on this blog. If your PM system is working, I would still appreciate getting a private message instead. PLEASE limit all comments on this blog to problems for the list. Thank you!

If your problem includes NOT being able to log onto the site at all, please try to have someone you know who DOES have access to the site PM me your username and your list of issues that way. We'll see if we can't get this straightened out for you!